Michelle has been involved in business marketing strategies for 14 years. In her current position, she is responsible for supporting various clients and their respective management in defining and evaluating integrated business and marketing strategies, program development, and staff training to support the execution plans. In her ongoing role with the NYC Administration for Children's Services - Office of Parent Support and Recruitment, she is responsible for evaluating and training program managers and participants about developing program structures, public speaking, strategic thinking, outcome measurements, staff performance and evaluation activities. Before that, she worked as Sr. PM and Sr. Consultant at Stewards of Change, where she was responsible for supporting a technology and business assessment project, Interoptimability, for the Department of Health and Human Services of Montgomery County, Pennsylvania. Michelle currently serves as guest speaker, mentor, volunteer for FasTrac (Kauffman Foundation and Levine Institute). She earned a Bachelor of Arts in Journalism from San Diego State University.

Gihani has been involved in program evaluation for three years. In her current position, she is responsible for managing and implementing internal and external evaluation systems for Groundwork’s four core programs, involving after-school and college preparation programs, counseling services and other community services in East New York and Bedford-Stuyvesant, Brooklyn. She is responsible for ensuring that program metrics and collection systems align with organizational outcomes and the mission and vision. Gihani plays an integral role in developing and maintaining the Quarterly Review Report, a comprehensive report on organizational health, program success, participant achievement, and program quality. She is currently in the process of coordinating implementation for an organization-wide database. She earned a Masters of Public Policy from George Washington University and a BA in Writing/Communications from Maryville College.

Jody has 15 years experience in nonprofit performance management, evaluation and CQI. In her current position, she is responsible for supporting Monroe County nonprofits on special initiatives related to practice change, evaluation and CQI. Jody is an experienced facilitator and has led several multi-stakeholder performance management and continuous quality improvement initiatives locally and in other areas of the state and country. She has been a key contributor in evolving the Getting to Outcomes framework for use with other sectors. Previously, as Director of Service Quality & System Development at Coordinated Care Services, Inc., Jody was responsible for oversight of all publicly funded child & family mental health services in Monroe County and supported several program assessment and evaluation projects. Before that, she worked as Director of Mental Health at Crestwood Children's Center where she was responsible for overseeing the agency's day treatment services. Jody is the past Chair of the Substance Abuse and Mental Health Services Administraion's Council on Collaboration and Coordination Technical Assistance/Quality Improvement Workgroup and currently serves on other national workgroups in the area of children's services. She has a Bachelors in Psychology from the University of Rochester and a Masters in Social Work from Syracuse University.

Victoria has been involved with program evaluations for 12 years. As Founder and Executive Director of Voices UnBroken she created the process for documenting and evaluating Voices UnBroken's programs which includes a variety of quantitative and qualitative evaluation tools. Victoria earned a BA in Community Arts from Bennington College and a Certificate in Child Welfare & Juvenile Justice: Multi-System Integration from Georgetown University. She is a member of The Juvenile Justice Coalition (a program of the Correctional Association of NY), the Community Justice Network for Youth (a program of the W. Hayward Burns Institute), the Prison Arts Coalition, the NYC Administration for Children's Services' Division for Youth & Family Justice's Resident Advocacy Program, and the NYC Youth Board.