TITLE : Making the most of your volunteers
CITY : Boston , MA
DATE : Thursday, April 15, 2010
TIME : 8:30 AM - 12:00 PM
PRICE : $ 110.00
Making the most of your volunteers
 

Volunteers are the backbone of many nonprofits, yet many organizations find managing volunteers to be one of the most challenging aspects of nonprofit life. The key to a successful volunteer management program is the way that you execute the three R’s – recruiting, retaining and recognizing volunteers.

This session will explore some examples of successful volunteer programs, and address the following topics:
-    Why people volunteer   
-    New ways to recruit, manage and place high quality volunteers
-    Revitalizing a volunteer program that has become stale
-    Ensuring collaboration between volunteers and staff
-    Effective ways to recognize your volunteers

If you are looking to initiate a new volunteer program, or enhance the success of an existing one this session is not to be missed. It is intended for board members, executive directors, senior staff and development staff.
Speakers for this session:

Kris DeGraw Danna
Founder
VolunTheory

Kris has been involved in volunteer management for 18 years. In her current position, she is an Adjunct Professor at Simmons College. Previously, as Associate Director of Volunteer Services at the Boston Symphony Orchestra, Kris was the head of 800 service volunteers and the management of their councils, organizational contributions, affiliated risks, and programming. Before that, she worked as Director of Volunteer and Community Access Services at Brigham and Women's Hospital where she was responsible for the management of 2,000 service volunteers, numerous community partners, hospital-wide employee events and the build-out of parent company's first on-site childcare center. Kris has worked in creatively and professionally enhancing volunteer programs and departments for high profile organizations such as the Boston Symphony Orchestra, Brigham and Women's Hospital, Citizens Bank, the Boston Marathon, and ESPN. Volunteer roles have included board leadership, committee organizing, and her favorite, assistant soccer coach. She earned a Master's in Communications Management from Simmons College and a B.S. in Sport Management from Guilford College.

Melissa Gopnik
Managing Director
Boston Area Rape Crisis Center

At the Boston Area Rape Crisis Center, Melissa is responsible for the oversight of all aspects of the volunteer program. This includes 150 volunteers that provide over 45,000 hours (21.5 FTE) of direct services to individuals and communities. She is also involved in developing and delivering training curriculums for volunteers and communities. Previously, as the Director of Administration and Finance for a non-profit research and educational institution, Melissa was responsible for instituting financial management and budgeting systems as the agency’s budget grew by thirty percent. She worked closely with the volunteer Board of Directors to manage the growth of the agency. Melissa earned an MBA in non-profit management from Boston University and a BA in Russian/Political Science from McGill University.

Joanna Rothman
Volunteer and Marketing Manager
WGBH

Joanna has been involved in volunteer management for 10 years. In her current position, Joanna is responsible for overseeing over 5,000 volunteers, who assist with pledge drives, auctions, office assistance, as well as provide studio tours, work in the WGBH gift shop, and more. In 2008, Joanna received the PBS Development Award for Innovation for the creation of the WGBH Studio Tour Program. Previously, as Manager of Volunteer Programs and Internships at New England Aquarium, Joanna was responsible for managing all volunteer and internship activities, planning events, and developing policy for the organization. Before that, she worked as Public Programs Coordinator at The Phillips Collection where she was responsible for managing and organizing tours, running adult programs, and facilitating curatorial gallery talks. Joanna currently serves on the board of directors the Boston Jewish Film Festival and advisory board for JVS-Boston. She earned BA in psychology and art history from Brandeis University. and a MA in art history from The George Washington University. She is currently enrolled at Boston University School of Management's Institute for Nonprofit Management and Leadership.

Lori Tsuruda
Founder & Executive Director/President
People Making a Difference (PMD)/Directors of Volunteer Administration (DOVA)

Lori has managed volunteers for more than 28 years. She promotes informed and responsible volunteerism by organizing 650+ volunteers annually for hands-on, one-day service projects helping other charities. She also assists, trains, and provides technical assistance to companies and charities in developing their own, successful, sustainable community involvement programs. She leads the Directors of Volunteer Administration in fostering professional development by organizing programs on volunteer management, recruitment, marketing, screening, communications, and development. Previously, as Volunteer Coordinator at Zoo New England and Cambridge Cares About AIDS, Lori was responsible for all volunteer recruitment, screening, and placements, as well as designing position descriptions and working with staff that supervised volunteers. She has also served as Regional Director for Earth Share of New England, where she was responsible for training and coordinating 81-members and their volunteers for workplace philanthropy campaign events at Houghton Mifflin, HP, banks, etc. She has served as President of her MIT Class and Gift Co-Chair, leading class volunteers, donors, and staff. She earned an S.B. from MIT and an M.S. from Tufts. She is a member of the Boston Women Communicators Advisory Council and Friends of HEARTH.

 

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